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Customer Care

Shipping & Returns

A quick guide to how we handle delivery, exchanges and returns.

Last updated: September 2026

Showroom Purchases

Items purchased in-store at our Boring Road, Patna showroom can be tried on and inspected before you buy — our stylists are happy to help with fit and draping.

Delivery

For orders placed via WhatsApp or phone that require delivery, timelines are shared at the time of order confirmation and may vary based on your location and product customisation.

Exchanges

Unstitched sarees and suit pieces in original condition, with tags intact, are eligible for exchange within 7 days of purchase. Customised, altered or stitched items cannot be exchanged.

Returns & Refunds

We currently offer exchanges rather than cash refunds, except in cases of a genuine manufacturing defect, which will be assessed by our team on a case-by-case basis.

Need Help?

For any exchange or delivery query, message us on WhatsApp or call +91 77830 57026 — our team typically responds within a few hours.

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Sarees · Lehengas · Suits

Visit The Showroom

Colours photograph differently than they drape. Come feel the silk, try the fall, and let our stylists help you choose.